FAQ

We're doing something no insurance company has ever done before, so obviously you have questions.

Is everything actually free?

Yes! We decided that free gift wrap was a fun way to make your holiday a little more painless.

Do I need to be an Esurance customer or get a quote in order to get the giftwrap?

No, you do not need to be a customer or get a quote.

When will I get my order?

We will be shipping all orders by December 18th, 2018. They should arrive before December 25th, 2018. You should receive a confirmation email with your tracking number when we ship your package.

I didn't get a confirmation email.

Something may have gone wrong during your checkout. Send us a note with your name, mailing address, and the products you wanted at hello@surprisinglypainlessgifting.com.

The thing I want is out of stock.

Oh no! We made everything in limited quantities, so we thought this might happen. Maybe you'd like something else?

Everything is out of stock.

Well, darn. We're sorry. Free things sell out fast.

Why won’t you send products to my state?

We really want to but there’s a lot of regulatory-type things and complicated legal stuff that won't allow us to. You can go the legal page to read more about what our lawyers told us.